All Systems Operational

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.99 % uptime
Today
Root Operational
90 days ago
99.99 % uptime
Today
Transactions ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
99.59 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Database Operational
Cloud Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
Fetching
Jul 20, 2025

No incidents reported today.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
Async task processing outage
Resolved - This incident has been resolved. Our async processing uses GCP "spot" instances, and GCP unexpectedly started denying the creation of these spot instances in our kubernetes cluster. We have now created non-spot instances that will allow us to serve async tasks as normal, and have both spot and non-spot instances in place for future
Jul 16, 18:55 UTC
Monitoring - New node pools are up & running, tasks are running again. We are recovering.
Jul 16, 18:44 UTC
Identified - GCP is denying "spot instances" for our async processing kubernetes cluster. This means that no async tasks are being processed. We are creating a new node pool that does not rely on spot instances to get us back up & running
Jul 16, 18:41 UTC
Investigating - We are having issues with GCP provisioning compute instances for async processing. Async processing is impacted
Jul 16, 18:38 UTC
Async server outage
Resolved - Incident has been resolved. Postmortem to follow.

We had an issue where our asynchronous processing capability was compromised by an infinite looping async task from a new feature launch. The root cause is now understood, and a fix is planned. For now the feature is disabled across Heron platform
Jul 16, 00:11 UTC
Update - We have remediated the issue and all new submissions will process normally. We are recovering on older submissions that were created during the outage
Jul 15, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 23:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 23:41 UTC
Jul 15, 2025
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

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